Matters concerning on Retained Personal Data

Matters concerning on Retained Personal Data(Re: Article 32, Section 1 of the Act on the Protection of Personal Information)

(1) Name, Address, and Representative's Name of the Relevant Personal Information Handling Business Operator

Kyushu Electric Power Transmission and Distribution Co.,Inc.
Hiroshi Imamura, President and Representative Director
2-1-82 Watanabe-dori, Chuo-ku, Fukuoka 810-8705, Japan

(2) Purposes for Using All Retained Personal Data

As a general rule, the purpose of use is the same as that described in "Purposes for Using Personal Information (Re: Article 21, Section 1 of the Act on the Protection of Personal Information)."

(3) Procedures for Requests for Disclosure

① Specific Procedures for Disclosure, etc.

a. Method of Request
If you wish to request disclosure or other services based on the Personal Information Protection Act, please fill out the necessary information on our dedicated request form and mail it to us. You can download the form as an electronic file from the button below, or we can mail it to you if you contact our call center.

Word FileRequest Form for Disclosure and Notification of Purpose of Use of Retained Personal Data[43KB]

PDF FileRequest Form for Disclosure and Notification of Purpose of Use of Retained Personal Data[190KB]

To request disclosure of electricity charges, usage, etc., please apply using the "Request Form for Disclosure of Electricity Charges and Usage Records, etc."

b. Method for Confirming the Identity of the Individual or Their Agent

Confirm your Identity
If you are requesting in person, please enclose copies of your driver's license, health insurance card, passport, resident registration card, etc. with your request.

Confirmation of the Agent's Identity
If a legal proxy or an agent entrusted by the individual is making the request, please enclose the following documents with your request, in addition to the documents for individual verification in item a. above. ([a] is a copy, [b] is the original)

(a) For a Legal Representative
A certified copy of the family register or other documents that prove legal proxy rights, and documents for verifying the identity of the legal representative (such as a driver's license, health insurance card, passport, or certificate of residence).

(b) For an Agent by Entrustment
A letter of attorney sealed with the individual's personal seal. (If necessary, we may ask for the submission of a registered personal seal and a certificate of seal registration.)

② Our Response

We will, in principle, provide our response in writing (including electronic data). However, we may also respond verbally with your consent.
Please be aware that in the following cases, we may not be able to fulfill your request, and we kindly ask for your understanding in advance.

a. If you do not follow the procedures regarding the specific procedures for disclosure, etc., as specified by our company in(3)(1) above.
When it is not possible to confirm the identity of the individual or agent by the method set out in(3) ①
b.Specific procedures for disclosure, etc. c. If the request is for the disclosure of information of a person other than the individual. d. In other cases where there is a valid reason based on laws and regulations, etc.

(4)Commission

A prescribed commission may be charged for requests for the notification of purpose of use or the disclosure of retained personal data.

(5) Contact for Disclosure Requests and Inquiries Regarding Electricity Charges, Usage Records, etc.

Kyushu Electric Power Transmission and Distribution Co.,Inc. Call Center

(6) Contact for Disclosure Requests and Inquiries Other than the Above (5)

Post Code 810-8705
Address 2-1-82 Watanabe-dori, Chuo-ku, Fukuoka 810-8705, Japan
Kyushu Electric Power Transmission and Distribution Co.,Inc.
Planning Division Personal information counter
Contact Us Inquiries

(Reception hours / Excluding Saturdays, Sundays, public holidays, and the year-end/New Year holiday period)